Vancrest of Urbana, Inc

The foundation and principles that Vancrest Health Care Centers are built on are outlined in our Mission Statement. Our commitment is to provide CARE: C-Customer focused-Resident, Family & Community A-Attitude-always display a positive attitude R-Responsibility-each person takes responsibility for results E-Empathy-display empathy to customers in all situations Upon instituting these principles, the staff was able to achieve a deficiency free health inspection or survey in November from the Ohio Department of Health. Less than 10% of licensed long term care facilities achieve this standard of quality. The facility received an overall score of 91.2% on the most recent Nursing Home Resident Satisfaction Survey. This score is well above the state average of 86.3%. Family members are satisfied with the care their loved ones receive and 96% would recommend The Wellington to others, according to the Nursing Home Family Satisfaction Survey. The statewide average satisfaction...