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TPG, Inc

Software Development

Specialities :
Ai
Conversational analytics
Agent coaching
Supervisor mentoring
Predictive benchmarking

+15

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
--
size-icon Size
51 - 200

Frequently Asked Questions About TPG, Inc

What does Tpg, inc do?+

Launched in 1996 by Founder/CEO Lisa DeFalco, TPG was a human consultant-only business until 2021 when Anna was born, an AI-based post-call Quality Assurance(QA) tool for contact centers. Anna offers post-call QA, BI, predictive analytics, predictive language intelligence (BI on steroids), and personalized analytics-based agent development coaching. We also continue to employ in-house expert QA consultants, an army of human behavioral science analysts who empower our clients to successfully implement Annas prescriptive insights. Anna runs a regression correlation analysis to identify which agent skills or behavior will have the greatest impact on your business outcome. And she does that by...

What are Tpg, inc's specialties? +

Ai,conversational analytics,agent coaching,supervisor mentoring,predictive benchmarking,predictive analytics,roi forecasting,predictive models,benchmarking simulator,post-call quality assurance,post-call quality management,100% qa,actionable business intelligence,predictable performance improvements,human behavioral science analysts,voc,measurable business outcomes,data-driven insights,aqa,and conversational intelligence

What is Tpg, inc's industry? +

Tpg, inc operates in the Software development industry.

What is Tpg, inc's revenue? +

Tpg, inc's revenue is 11m - 100m

What is Tpg, inc's company size? +

Tpg, inc has 51 - 200 employees.

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