Total CX

Total CX is a bold ambitious Customer Experience Outsource Partnership provider offering solutions across contact centers, customer service & CX innovation. Total CX is part of the Beyon Group and Batelco, which established Bahrains first Contact Centre over 50 years ago. Total CX can offer customer service & contact center solutions to businesses, across all sectors. Providing personalized CX services which enhance the service experiences of our clients own customers. We commit to providing our clients the best experience. We want to be a different option to other CX BPO Partner Providers, we will be fully focused on improving all aspects of your Customers Service Experiences. For us, being a trustworthy and reliable CX Partner is not about just answering calls, handling chats, responding to emails or social media interactions. Of course we do that, but we also want to make sure throughout every interaction we are capturing analytics and insights that ask 2 questions; Coul...