
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+5
The Northridge Group is a leading management consulting firm specializing in customer experience and contact center management, quality monitoring, operational analytics, technology, and healthcare services. Our consultants partner with your teams to produce valuable assessments that solve critical issues through advanced data analytics and actionable strategies. Northridge provides professional services for the Fortune 200 and mid-market enterprises in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. We work with clients to uncover revenue and cost savings opportunities, remove inefficiencies, streamline processes and enhance the end-to-end customer experience. Using a data-backed approach rooted in analytics, we...
Business process analysis,multi-channel practice,expense management & optimization,mobile solutions,strategic sourcing,telecom & technology strategy,service provider solutions,customer experience solutions,quality monitoring,and contact center management
The northridge group operates in the Business consulting and services industry.
The northridge group's revenue is 11m - 100m
The northridge group has 51 - 200 employees.
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