SAX | Customer Experience Metrics

We are specialists in the development, implementation and monitoring of Customer Experience metrics in Brazil. By looking from outside in, we seek to incorporate a customers perception of the companies internal processes in order to increase satisfaction and profitability. Our work is to create and manage performance metrics to generate specific actions to improve customer experience. Our team consists of experienced, creative and dedicated people, besides being very good-natured! Our Solutions: We seek to measure and improve each contact point, based on what is more important for the customers experience. Mystery Shopping: Unidentified evaluations carried out by ordinary people customers...

Metrics and audits,mystery shopping,customer experience metrics,pos audit,cliente oculto,auditoria de pdv,métricas de experiência de cliente,and auditoria de call center

Sax | customer experience metrics operates in the Market research industry.

Sax | customer experience metrics's revenue is 11m - 100m

Sax | customer experience metrics has 11 - 50 employees.