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Playvox by NICE

Software Development

Specialities :
Quality assurance
Call center
Coaching
Contact centers
Call center quality monitoring

+4

revenue-icon Revenue
11M - 100M
funding-icon Total Funding
$25.0M
size-icon Size
51 - 200

Frequently Asked Questions About Playvox by NICE

What does Playvox by nice do?+

Playvox by NICEs powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox by NICE powers the worlds fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk

What are Playvox by nice's specialties? +

Quality assurance,call center,coaching,contact centers,call center quality monitoring,voice of the customer,customer experience management,agent performance management,and workforce management

What is Playvox by nice's industry? +

Playvox by nice operates in the Software development industry.

What is Playvox by nice's revenue? +

Playvox by nice's revenue is 11m - 100m

What is Playvox by nice's company size? +

Playvox by nice has 51 - 200 employees.

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