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Konecta Logo

Konecta

Outsourcing/Offshoring

  • Revenue 1B+
  • Size 10000+
  • HQ Contact
  • Website konecta-group.com

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions including acquisition, retention, customer service, technical support, and collection all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately 2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce View More

Specialities
Procesos de Negocio... Help Desk Back Office Legal & Collections... Servicio de Atención... TIC: infraestructuras tecnológicas... Formación medida Marketing y Ventas... Social Media Asistencia Técnica IHS... eCommerce & Retail... Analítica Inteligencia Artificial Big Data Cloud CX management Customer Experience AI Analytics Customer service Marketing Sales Customer care Technical support Business Process Services... Optimization automation Innovative Technology CX Consulting Digital Marketing Agency... Cloud services View More

People working in Konecta

Sebastian Arroyave
product owner S*****************@************p.com ********9652
David Ralambofiringa
CEO Madagascar D*******************@************p.com ********4700
Laura Goez
Servicio de atencion al... L*********@************p.com ********1118
Selene Castillo
Servicio de atencion al... S**************@************p.com ********0441
Andres Bonilla
Servicio de atencion al... A*************@************p.com ********0175
Camilo Andres
Servicio de atencion al... C************@************p.com ********4947
Natalia Cano
Representante del servicio de... N***********@************p.com ********4476
Matias Argota
COO Konecta para Cono... M************@************p.com ********3764
Natalia Yepes
Servicio de atencion al... n************@************p.com ********1413
Katy Neira
Servicio de atencion al... k*********@************p.com ********2558
Diana Murillo
Representante del servicio de... D************@************p.com ********0109
Rodolfo Rossetti
Regional CFO Latam Central... R***************@************p.com ********4465
Laura Moreno
Agente del servicio de... l***********@************p.com ********4815
Carolina Acosta
Representante del servicio de... C**************@************p.com ********5302
Leander Taylor
Servicio de atencion al... l*************@************p.com ********7658
Lina Contreras
Representante del servicio de... L*************@************p.com ********9745
Tatiana Miranda
Representante del servicio de... T**************@************p.com ********3364
Mehdi Benabdallah
Group Chief Marketing Officer... M****************@************p.com ********6699
Alexandra Gomez
Servicio de atencion al... A**************@************p.com ********5287
Dilmar Garcia
Representante del servicio de... D************@************p.com ********1355
Rodinson Gutierrez
Servicio de atencion al... R*****************@************p.com ********9951
Mateo Vasquez
Servicio de atencion al... M************@************p.com ********4429
Daniel Hernandez
Servicio de atencion al... D***************@************p.com ********1861
Jorge Rio
CIO J********@************p.com ********2525
Ayelen Martinez
Representante del servicio de... A**************@************p.com ********7519
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Products & Technologies used at Konecta

Technology Stack used at KONECTA
Operations Media Financial Contact centre Payment Fax Rest Customer service Communication Protection Database Ar Root cause analysis Forecasting
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Products used at KONECTA
Origin Pass Director Excel Word Nice cxone Flight Quickbooks Sage Root Sage 50 Next Monday.com
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Frequently asked questions about Konecta

  1. What does KONECTA's do?
    Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions including acquisition, retention, customer service, technical support, and collection all based on...
  2. What are Konecta's specialities?
    Procesos de negocio bpo , Help desk , Back office , Legal & collections , Servicio de atención al cliente , Tic: infraestructuras tecnológicas , Formación medida , Marketing y ventas / fieldmarketing , Social media , Asistencia técnica ihs , Ecommerce & retail , Analítica , Inteligencia artificial , Big data , Cloud , Cx management , Customer experience , Ai , Analytics , Customer service , Marketing sales , Customer care , Technical support , Business process services , Optimization automation , Innovative technology , Cx consulting , Digital marketing agency , Cloud services
  3. What is KONECTA's industry?
    Konecta operates in Outsourcing/offshoring industry.
  4. What is KONECTA's revenue?
    Konecta's revenue is 1b+
  5. What is KONECTA's company size?
    Konecta's has 10000+ people working.
  6. What is KONECTA's official website?
    www.konecta-group.com is official website of Konecta.