IZY.ai

IZY provides B2B2C mobile e-commerce and concierge platform for brick-and-mortar property management - hotels, shopping malls, residences, etc - to digitize, boost, and streamline customer transactions and interactions as well as internal operations. Since the pandemic, we have seen a rapid shift in customer behavior into digital and mobile, as seen from the ever-increasing rate of mobile transactions. On the other hand, brick-and-mortar properties - hotels, accommodations, residences, shopping malls, etc - are suffering and facing a significant decrease in revenues. In Indonesia, annual e-commerce consumer spending is increasing by 162% since 2020, yet hotels and shopping malls are losing more than 40% of their revenues due to the shopping behavior shifting to online. Similarly, the hotel industry needs to evolve and cope with the rising number of digital-native travelers. Not only that they need to provide a much safer and seamless hotel stay experience, but they also desperat...