iQor Logo

iQor

Outsourcing/Offshoring

  • Revenue 1B+
  • Size 10000+
  • HQ Contact
  • Website iqor.com

At iQor, our 35,000 amazing employees spanning 10 countries are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com View More

Specialities
Customer Care Accounts Receivable Management... BPO Back-Office Services... Medical Device BPO Data Analytics Managed Services Customer Support Inbound Outbound RPA Customer Journey Mapping... Call Deflection Strategies... Technical Support Workforce Management Intelligent Automation AI Virtual Agent Conversational AI Business Intelligence Customer Retention IVR Omnichannel Voice SMS Text In-App Messaging Social Media Moderation... Content Moderation CRM Unified Agent Desktop... View More

People working in iQor

Sean Robertson
Assistant Vice President **************@**or.com
Honey Vyas
Vice President **********@**or.com
Venugopal Tadikonda
Vice President of Technology... *******************@**or.com
Mike Mullins
Vice President Of Operations/Director... ************@**or.com
Vicki Rivera
VP, IT Project Mgmt... ************@**or.com
Wendyann Hornak
VP - Account Management... ***************@**or.com
Connie Sickler
AVP Talent **************@**or.com
Judy Chaney
AVP ***********@**or.com
Raul Costin
AVP ***********@**or.com
Alma Nunez
Group Leader **********@**or.com
Navneet Tayal
Team Leader *************@**or.com
Chirag Mahendru
AVP ***************@**or.com
Matthew Wiessner
Assistant Vice President, Operations... ****************@**or.com
Amarjeet Yadav
Team Leader **************@**or.com
Manthan Dutta
AVP *************@**or.com
Darrel Hewson
VP Business Development *************@**or.com
Juliet Somera
AVP for Recruitment *************@**or.com
Jay Johnson
VP Business Development ***********@**or.com
Robert Morando-sphr
Vice President Human Resources... ******************@**or.com
Lakesha Nelson
Group Leader **************@**or.com
Maria Deles
AVP Operations ***********@**or.com
Shannon Winsett
Assistant Vice President Workforce... ***************@**or.com
Doreen Govero
AVP *************@**or.com
Paul Convery
Vice President ************@**or.com
Ian Carroll
Vice President Human Resources... ***********@**or.com
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Products & Technologies used at iQor

Technology Stack used at IQOR
Voice Active directory Ar Archiving Audit B2b Billing Calibration Change management Clustering Communication Compliance Continuous improvement Corrective action Cts Data analysis Data center Data collection Data management Data mining
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Products used at IQOR
Access Air Ansible Aws Board Cisco Clustering Director Excel Gift Hbase Hibernate Jboss Jquery Jsf Ledger Meridian Messaging Microsoft excel Microsoft office
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Frequently asked questions about iQor

  1. What does IQOR's do?
    At iQor, our 35,000 amazing employees spanning 10 countries are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams...
  2. What are iQor's specialities?
    Customer care , Accounts receivable management , Bpo back-office services , Medical device , Bpo , Data analytics , Managed services , Customer support , Inbound , Outbound , Rpa , Customer journey mapping , Call deflection strategies , Technical support , Workforce management , Intelligent automation , Ai , Virtual agent , Conversational ai , Business intelligence , Customer retention , Ivr , Omnichannel , Voice , Sms , Text , In-app messaging , Social media moderation , Content moderation , Crm , Unified agent desktop
  3. What is IQOR's industry?
    Iqor operates in Outsourcing/offshoring industry.
  4. What is IQOR's revenue?
    Iqor's revenue is 1b+
  5. What is IQOR's company size?
    Iqor's has 10000+ people working.
  6. What is IQOR's official website?
    www.iqor.com is official website of Iqor.