FrontDesk

Denmarks public sector is world leader in implementation of IT solutions. In 2012, the team behind FrontDesk were appointed to develop a modern and reliable queue and appointment software in close cooperation with the authorities. A system, tailored for citizens service centres and job centres, that should improve service levels significantly by eliminating queuing and waiting times for the citizens, freeing up staff resources and reducing stress in the citizens service. Today, FrontDesk is Denmarks leading queue and appointment management system for the public sector and is an essential part of the Danish public digitization success. FrontDesk is independent of whether other processes in the administration are digital or manual, and it can be implemented and fully operational in only 1 day. It is very intuitive and requires minimal training, even for employees with low IT skills. FrontDesk is a 100% cloud-based software, so there are no special requirements to purchase major ...