Covisian Logo

Covisian

Information Services

  • Revenue 1B+
  • Size 10000+
  • HQ Contact +39 02 9281 6775
  • Website covisian.com

A large amount of value can be generated, by reorienting customer management activities around consumer experience rather than purely cost. At Covisian we are uniquely positioned to support leading brands, leveraging our talented people and our proprietary customer management technology. Covisian is the solution to reinvent Customer Management, combining operational excellence with leading-edge innovation. We have been investing in Sparta.ai, a proprietary operating system which allows maximising efficiency, quality and service excellence. Integration of artificial intelligence within Sparta.ai enables real-time control on value-driven KPIs like Churn, ARPU, quality, repeated calls... Covisians offering is complemented by Vivocha digital interaction solution, allowing to communicate and collaborate with consumers on every channel and device. Covisian Digital integrates digital advertising & lead generation with human commercial activity. Covisian Academy, in collaboration with Politecnico of Milan, is the first Customer Management School in Italy, and it has expanded into Spain and Latinamerica. With more than 20.000 professionals, we serve international brands in over 37 countries. Covisian Group includes, among others, leading companies and organisations like GSS, RBS, Vivocha, Covisian Credit Management, Unitono and Covisian Transactional Services View More

Specialities
Customer Care Teleselling Customer Management Analytics CRM Digital sales Remote work Sparta Covisian Academy eCare View More

People working in Covisian

Massimiliano Amato
Head of Hr Regional... ******************@******an.com
Pamela Quaranta
Vice team Leader ***************@******an.com
Adrian Florea
Data Scientist, Head of... *************@******an.com
Gianluca Napoli
Team Leader ***************@******an.com
Marco Ceribelli
Vice team leader ***************@******an.com
Valeria Zuppelli
Team Leader ****************@******an.com
Michele Napolitano
Team Leader ******************@******an.com
Matteo Piras
Leader team di produzione... ************@******an.com
Corrado Ragusa
CPO | Head of... **************@******an.com
Francesco Ceccarelli
Team Leader *****************@******an.com
Daniele Candrilli
Vice Team Leader *****************@******an.com
Marco Barone
Team leader ************@******an.com
Barbara Anello
Leader team di produzione... **************@******an.com
Annalisa Orlandini
Team Leader ******************@******an.com
Lorenzo Raimondo
Team Leader ****************@******an.com
Corrado Ragusa
CPO | Head of... **************@******an.com
Stefano Bonelli
Team Leader ***************@******an.com
Rita Franco
Team Leader settore bancario... ***********@******an.com
Emanuel Nieddu
Team Leader **************@******an.com
Andrea Vulcano
Team Leader **************@******an.com
Veronica Cappiello
Team leader ******************@******an.com
Daniela Levato
responsabile di sala Team... **************@******an.com
Giuseppe Fiorito
Team Leader ****************@******an.com
Filippo Miele
Team Leader *************@******an.com
Eva Ruota
Team Leader *********@******an.com
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Products & Technologies used at Covisian

Technology Stack used at COVISIAN
Internet Wi-fi Operations Windows Dns Directory Active directory Database Analytics Workflow Audit Compliance Git Rest Js
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Products used at COVISIAN
Modo Access Excel Vmware Citrix Google analytics Powerpoint Root Wordpress Animate Jquery Canvas Next Teamwork Salesforce Ibm as400 Minimo Aws Nice cxone Tracker
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Covisian's website built with

  • WordPress
    WordPress

    WordPress is a free and open-source content management system written in PHP and paired with a MySQL or MariaDB database. Features include a plugin architecture and a template system.

    Cms Blogs
  • MySQL
    MySQL

    MySQL is an open-source relational database management system.

    Databases
  • PHP
    PHP

    PHP is a general-purpose scripting language used for web development.

    Programming languages
  • Amazon Web Services
    Amazon Web Services

    Amazon Web Services (AWS) is a comprehensive cloud services platform offering compute power, database storage, content delivery and other functionality.

    Paas
  • Nginx
    Nginx

    Nginx is a web server that can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

    Web servers Reverse proxies
  • WP Engine
    WP Engine

    WP Engine is a website hosting provider.

    Paas Hosting
  • HSTS
    HSTS

    HTTP Strict Transport Security (HSTS) informs browsers that the site should only be accessed using HTTPS.

    Security
  • Salesforce Marketing Cloud Account Engagement
    Salesforce Marketing Cloud Account Engagement

    Salesforce Marketing Cloud Account Engagement (formerly known as Pardot) is an application specifically designed for B2B marketing automation.

    Marketing automation
  • Google Workspace
    Google Workspace

    Google Workspace, formerly G Suite, is a collection of cloud computing, productivity and collaboration tools.

    Webmail Email
  • Amazon SES
    Amazon SES

    Amazon Simple Email Service (SES) is an email service that enables developers to send mail from within any application.

    Email

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Frequently asked questions about Covisian

  1. What does COVISIAN's do?
    A large amount of value can be generated, by reorienting customer management activities around consumer experience rather than purely cost. At Covisian we are uniquely positioned to support leading brands, leveraging our talented people and our proprietary customer management technology. Covisian is the solution to reinvent Customer Management, combining operational excellence with leading-edge innovation. We have been investing in Sparta.ai,...
  2. What are Covisian's specialities?
    Customer care , Teleselling , Customer management , Analytics , Crm , Digital sales , Remote work , Sparta , Covisian academy , Ecare
  3. What is COVISIAN's industry?
    Covisian operates in Information services industry.
  4. What is COVISIAN's HQ phone number?
    Covisian's HQ Phone number is +39 02 9281 6775
  5. What is COVISIAN's revenue?
    Covisian's revenue is 1b+
  6. What is COVISIAN's company size?
    Covisian's has 10000+ people working.
  7. What is COVISIAN's official website?
    www.covisian.com is official website of Covisian.