Convergys Intelligent Contact Logo

Convergys Intelligent Contact

Outsourcing/Offshoring

  • Revenue 1B+
  • Size 10000+
  • HQ Contact
  • Website convergys.com

At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models finely tuned to optimize sales, ROI and customer experience outcomes for our clients. We operate as a division of Convergys Corporation, one of the leading business process outsourcing companies in the world. Our passion for being the best for our clients and our people is the cornerstone for our success. We have a career-oriented company culture in which we recruit, train and develop people to help them discover and reach their true potential. By being the best at what we do every day, we aim to deliver everything our clients want and more. About Convergys ----------------------- Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us View More

Specialities
Acquiring New Customers... Growing Customer Lifetime... Optimizing Retention Investment... View More

People working in Convergys Intelligent Contact

Ma Santos
Team Leader **@*******ys.com
Luis Blonde
CTO ***********@*******ys.com
Sandeep Sharma
Team Leader *******@*******ys.com
Cristian Sandoval
Team leader ********@*******ys.com
Maryellen Murphy
Director of Marketing Communications... *********@*******ys.com
Nicola Collins
Talent Acquisition Manager ******@*******ys.com
Lisa Lancake
Senior Team Manager ****@*******ys.com
Starling Amezquita
Technical Specialist ********@*******ys.com
Bianca Bolder
billing specialist ******@*******ys.com
Christina Suniga
Customer Relations Specialist *********@*******ys.com
Winston Borges
Team Lead *******@*******ys.com
Heather Reed
Call Center Specialist *******@*******ys.com
Sylvana Youssef
Team Manager *******@*******ys.com
Nelly Bontuyan
Technical Support Specialist *****@*******ys.com
Raquel Olisco
Call Center Specialist ******@*******ys.com
Pascal Lucient
Management Team ******@*******ys.com
Harryson Bayta
Business Development Manager ********@*******ys.com
Gleza Soringa
Technical Support Specialist *****@*******ys.com
Christopher Andrada
Account Manager ***********@*******ys.com
Kylie Go
HR Assistant Manager *****@*******ys.com
Kate Bodnar
Data Entry Specialist ****@*******ys.com
Aaqib Khan
Technical Support Specialist *****@*******ys.com
Paulo Belano
Customer Service Specialist *****@*******ys.com
Crystal Mitchell
Customer Service Specialist ****************@*******ys.com
Mike Smith
Customer Service Manager ****@*******ys.com
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Products & Technologies used at Convergys Intelligent Contact

Products used at CONVERGYS INTELLIGENT CONTACT
Aws Azure
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Frequently asked questions about Convergys Intelligent Contact

  1. What does CONVERGYS INTELLIGENT CONTACT's do?
    At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models finely tuned to optimize sales, ROI and customer experience outcomes for our clients....
  2. What are Convergys Intelligent Contact's specialities?
    Acquiring new customers , Growing customer lifetime value , Optimizing retention investment
  3. What is CONVERGYS INTELLIGENT CONTACT's industry?
    Convergys intelligent contact operates in Outsourcing/offshoring industry.
  4. What is CONVERGYS INTELLIGENT CONTACT's revenue?
    Convergys intelligent contact's revenue is 1b+
  5. What is CONVERGYS INTELLIGENT CONTACT's company size?
    Convergys intelligent contact's has 10000+ people working.
  6. What is CONVERGYS INTELLIGENT CONTACT's official website?
    www.convergys.com is official website of Convergys intelligent contact.