
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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+7
At Contact Solutions, we believe customer care should be effortless for the customer and sustainable for the enterprise. Our cloud-based, voice and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. We use business intelligence to continually improve and optimize customer care so enterprises can achieve superior results at sustainable cost, while adapting quickly to rapidly changing customer demands
Customer self-service,contact center cost reduction,business process outsourcers,mobile customer care,hosted ivr,sms,proactive notifications,prepaid card customer service,ivr optimization,mobile engagement,business analytics,and business intelligence
Contact solutions, a verint company operates in the Telecommunications industry.
Contact solutions, a verint company's revenue is 11m - 100m
Contact solutions, a verint company has 51 - 200 employees.
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