Call Center Resources LLC

Company Overview: Founded in 2004, DCC / CCR is a 200-seat call center located in Superior, Wisconsin sitting right across the bay from Duluth, Minnesota on Lake Superior. With multiple colleges and universities within minutes of our location, we are fortunate to have access to a large pool of diversified, hard-working, and ethical talent that help bring quality and new ideas to our team. Our executive and operations team have decades of industry and vertical expertise in regulated markets, such as energy, telecommunications, healthcare, health and wellness, insurance, utilities, enterprise software, as well as fleet management, fuel management, lead generation, appointment setting, fundraising, and more. We excel in providing leading edge service solutions that include third party verification, customer service, technical and ticket support, quality assurance, quality monitoring, BPO, bill reminders and notifications, sales, presales, business development, along with a large s...