
“The quality and coverage of B2B contact database are very impressive...”
Mark J.
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Online returns are broken. There are ~99bn worth of returns processed each year in the UK alone (~$761 in the US). Its common for merchants to be grappling with return rates over 30%. Yet the customer experience for returning an unwanted purchase is fragmented, time-consuming and built on legacy infrastructure. For the average online shopper, completing a return takes approximately 40 mins, they have 10 different fields to complete and are switching context 3 or more times. In particularly bad cases this involves a long walk, queuing during peak times and facing the elements. After posting their return they are...
At last operates in the Financial services industry.
At last's revenue is 11m - 100m
At last has 11 - 50 employees.
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