AeC

Retail

Revenue 1B+
Size 10000+
HQ Contact
Website aec.com.br

A AeC apontada consistentemente como a lder brasileira na entrega de solues de experincia do cliente e gesto de processos terceirizados. Servindo as principais marcas do mercado nacional, conquistou nos dois ltimos anos a posio de Empresa do Ano de BPO pela conceituada Frost and Sullivan. Lder tambm nas prticas de ESG, recebe h sete anos consecutivos o ttulo de Melhor Empresa de Servios pelo Prmio poca Negcios 360. Com um olhar inovador, o seu diferencial est no modo como integra o cuidado com as pessoas e aplica tecnologia de ponta em seus processos, como inteligncia artificial, robotic process automation, servios em nuvem e ferramentas de analytics e segurana. Atualmente, a AeC conta com mais de 45 mil colaboradores em 17 unidades distribudas por sete estados do pas. certificada pelo instituto Great Place to Work como uma das melhores empresas para se trabalhar, e somente em 2022, promoveu mais de 5,8 mil colaboradores internos. Com uma combinao nica de Tecnologia e Calor Humano, completa 31 anos de histria conquistando, apenas no ltimo ano, 27 importantes prmios e reconhecimentos do mercado. Venha evoluir conosco! Entre em contato com a gente atravs do e-mail: [email protected] View More

Specialities

BPO Contact Center Consultoria em TI... Licenciamento de Softwares... Treinamentos Tecnologia Atendimento ao cliente... Customer Experience Jornada consumidor View More

People working in AeC

Luciano Silva

Vice President, Commercial and... *************@aec.cz

Eduardo Gianferro

Head of Sales -... *****************@aec.cz

Marco Sorbello

Head of Purchasing and... **************@aec.cz

Bolivar Duarte

Director of Continuos Improvement... **************@aec.cz

Alexandre Faria

HR & Endomarketing Director... ***************@aec.cz

Armando Elvira

Associate Director Product Marketing... **************@aec.cz

Rayan Shaya

Operations Supervisor ***********@aec.cz

Flavio Ribeiro

Executive Manager of Digital... **************@aec.cz

Arthur Candido

Supervisor de Pessoas **************@aec.cz

Mohammad Tahamtan

Team Lead *****************@aec.cz

Marcus Alves

Supervisor de Operacoes I... ************@aec.cz

Bruno Fernandes

Supervisor de Qualidade Jr... ***************@aec.cz

Natalia Cardoso

Diretora de Data Management... ***************@aec.cz

Leandro Oliveira

Supervisor de operacoes II... ****************@aec.cz

Els Meerschaert

Finance Manager ***************@aec.cz

Mucio Carlos

Supervisor de operacoes 1... ************@aec.cz

Collin Mathers

Project Manager **************@aec.cz

Filipe Gniech

Supervisor de treinamento Pleno... *************@aec.cz

Ales Gill

Security Specialist *********@aec.cz

Aryel Silva

Supervisor de operacoes ***********@aec.cz

Pedro Sousa

Supervisor de qualidade ***********@aec.cz

Rogerio Bernardino

Supervisor de operacoes ******************@aec.cz

John Andrade

Business Relationship Manager ************@aec.cz

Thiago Sales

Supervisor de Operacoes I... ************@aec.cz

Dominique Dunbar

logistical specialist ****************@aec.cz

Products & Technologies used at AeC

Technology Stack used at AEC

Communication Customer service Media Mobile Printing Scheduling Security Troubleshooting Windows Cad Automotive
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Products used at AEC

Microsoft office Photoshop Safe Wordpress Word Framemaker
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AeC's website built with

WordPress

WordPress is a free and open-source content management system written in PHP and paired with a MySQL or MariaDB database. Features include a plugin architecture and a template system.
Cms Blogs
MySQL

MySQL is an open-source relational database management system.
Databases
PHP

PHP is a general-purpose scripting language used for web development.
Programming languages
Yoast SEO

Yoast SEO is a search engine optimisation plugin for WordPress and other platforms.
Seo Wordpress plugins
Azure

Azure is a cloud computing service for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.
Paas
LiteSpeed

LiteSpeed is a high-scalability web server.
Web servers
Google Tag Manager

Google Tag Manager is a tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app.
Tag managers
Salesforce Marketing Cloud Account Engagement

Salesforce Marketing Cloud Account Engagement (formerly known as Pardot) is an application specifically designed for B2B marketing automation.
Marketing automation
Imperva

Imperva is a cyber security software and services company for networking, data, and application security.
Security Cdn
Hostinger

Hostinger is an employee-owned Web hosting provider and internet domain registrar.
Hosting
HSTS

HTTP Strict Transport Security (HSTS) informs browsers that the site should only be accessed using HTTPS.
Security
DigiCert

Ssl/tls certificate authorities
Open Graph

Open Graph is a protocol that is used to integrate any web page into the social graph.
Miscellaneous
HTTP/3

HTTP/3 is the third major version of the Hypertext Transfer Protocol used to exchange information on the World Wide Web.
Miscellaneous

Frequently asked questions about AeC

What does AEC's do?

A AeC apontada consistentemente como a lder brasileira na entrega de solues de experincia do cliente e gesto de processos terceirizados. Servindo as principais marcas do mercado nacional, conquistou nos dois ltimos anos a posio de Empresa do Ano de BPO pela conceituada Frost and Sullivan. Lder tambm nas prticas de ESG, recebe h sete anos consecutivos o ttulo de...
What are AeC's specialities?

Bpo , Contact center , Consultoria em ti , Licenciamento de softwares , Treinamentos , Tecnologia , Atendimento ao cliente , Customer experience , Jornada consumidor
What is AEC's industry?

Aec operates in Retail industry.
What is AEC's revenue?

Aec's revenue is 1b+
What is AEC's company size?

Aec's has 10000+ people working.
What is AEC's official website?

www.aec.com.br is official website of Aec.

AeC