Advanced Contact Solutions, Inc Logo

Advanced Contact Solutions, Inc

Outsourcing/Offshoring

  • Revenue 501M - 1B
  • Size 1001 - 5000
  • HQ Contact
  • Website acspacific.com

Advanced Contact Solutions, Inc (ACS) is a full service BPO provider and leader in the Philippine call center industry. With 4 sites and over 5,500 seats, ACS creates a delightful experience to top US Fortune 500 clients as well as top tiered companies in the UK, Australia and Canada. Our wide ranges of verticals include telecommunications, airline/travel, Satellite TV, financial services and health care among others. ACS has built long relationships with its clients and understands their needs. We are proud not to have lost a single client due to non performance. ACS understands that, at the end of the day, each and every contact with a customer defines our clients and their business. ACS is listed through Paxys, our holding company in the Philippine Stock Exchange the first Philippine contact center to do so. ACS well defined process and systems provide superior value to our clients business. Towards this end, we are ISO 9001:2008 certified. Furthermore, we are also engaged in an enterprise wide initiative to ensure consistent quality and risk management throughout our company. ACS is proud member of the Contact Center Association of the Philippines (CCAP) and Business Process Association of the Philippines (BPAP). We are active in the American and British Chambers of Commerce in the Philippines. ACS is also a member of the international associations such as American Teleservices Association (ATA), Direct Marketing Association (DMA), and The Society of Consumer Affairs Professionals in Business (SOCAP) among others View More

Specialities
offshoring outsourcing View More

People working in Advanced Contact Solutions, Inc

Roland Gaerlan
Vice President business development... ********@********ic.com ********1853
Rony Gandeza
Operations Director ********@********ic.com ********7122
Michael De
Ops Director ********@********ic.com ********1467
Gerry Antonio
Academy director ********@********ic.com ********9887
Vicki Del
Recruitment Director ******@********ic.com ********0653
Bruce Glenn
Director ******@********ic.com ********2204
Jarrette Kindle
Deputy Country Manager *******@********ic.com ********3202
Maria Succoro
Quality Assurance Officer *******@********ic.com ********7280
Lutchie Tuazon
quality assurance officer *******@********ic.com ********9314
Dan Laparl
Business Development Manager *******@********ic.com ********1470
Rayann Ogbinar
Operations Supervisor ********@********ic.com ********8526
Ces Miranda
Senior Supervisor ********@********ic.com ********4312
Jett Tinio
business development manager ******@********ic.com ********3702
Len Salazar
Quality Assurance Specialist ********@********ic.com ********4450
Anthony Santos
Program Manager *******@********ic.com ********1404
Ma Fides
Operations SupervisorTeam Lead ******@********ic.com ********8335
Monaliza Parala
Team Supervisor *******@********ic.com ********8388
Ben Lamasan
HR Supervisor ********@********ic.com ********7368
Laurel Ramir
Operations Supervisor ******@********ic.com ********9129
Angelo Camerino
Team Manager *********@********ic.com ********5290
Ma Nympha
Asst Program Manager *********@********ic.com ********3903
Gigi Vista
PMSite Manager ******@********ic.com ********0782
Annie Casatusan
procurement specialist **********@********ic.com ********2639
Lovelyn Mendoza
Operations Supervisor ********@********ic.com ********4635
Iyra Fatima
Customer Service Specialist ***********@********ic.com ********4436
View More

Frequently asked questions about Advanced Contact Solutions, Inc

  1. What does ADVANCED CONTACT SOLUTIONS, INC's do?
    Advanced Contact Solutions, Inc (ACS) is a full service BPO provider and leader in the Philippine call center industry. With 4 sites and over 5,500 seats, ACS creates a delightful experience to top US Fortune 500 clients as well as top tiered companies in the UK, Australia and Canada. Our wide ranges of verticals include telecommunications, airline/travel, Satellite TV, financial...
  2. What are Advanced Contact Solutions, Inc's specialities?
    Offshoring outsourcing
  3. What is ADVANCED CONTACT SOLUTIONS, INC's industry?
    Advanced contact solutions, inc operates in Outsourcing/offshoring industry.
  4. What is ADVANCED CONTACT SOLUTIONS, INC's revenue?
    Advanced contact solutions, inc's revenue is 501m - 1b
  5. What is ADVANCED CONTACT SOLUTIONS, INC's company size?
    Advanced contact solutions, inc's has 1001 - 5000 people working.
  6. What is ADVANCED CONTACT SOLUTIONS, INC's official website?
    www.acspacific.com is official website of Advanced contact solutions, inc.