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VXI Global Solutions, LLC Logo

VXI Global Solutions, LLC

Outsourcing/Offshoring

  • Revenue 1B+
  • Size 10000+
  • HQ Contact +1 213-637-1300
  • Website vxi.com

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the worlds most-respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. Contact Us: marketing@vxi.com Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics View More

Specialities
Operations Management Customer Interaction Services... Digital OmniChannel Support CX Consulting Customer Experience Management... NPS Management BPO ITO Product Development Embedded Solutions Outsourcing Offshoring Customer Care CX Customer Experience Call Center Agents View More

People working in VXI Global Solutions, LLC

Linda Woo
project owner l********@**i.com ********4941
Linda Woo
project owner l********@**i.com ********0090
Isaac Alonso
Entrepreneur i***********@**i.com ********2028
Amrahata Paalisbo
Customer Service Specialist a****************@**i.com ********8829
Chartana Pollard
Customer Service Representative c***************@**i.com ********6933
Javier Martinez
Customer Service Representative j**************@**i.com ********3092
Mark Hodgkinson
Deputy chief Operating Officer... m**************@**i.com ********9322
Andrea Orsburn
Customer Service Representative a*************@**i.com ********6998
William Eddington
Customer Service Representative w****************@**i.com ********0526
Immanuel Santiago
Customer Service Representative i****************@**i.com ********3865
Dandrae Hemphill
CEO d***************@**i.com ********0662
Fredy Vasquez
Representante del servicio de... f************@**i.com ********6698
Rameez Meerasahib
Chief Technology Officer r****************@*********s.com ********0241
Lorraine Borja
Customer Service Representative l*************@**i.com ********9390
Neil Rae
Chief Digital Officer CDO... n*******@**i.com ********3956
Gaby Lopez
Representante del servicio de... g*********@**i.com ********4486
Sean Butler
Chief Financial Officer s**********@**i.com ********2960
Jim Farnsworth
Chief Revenue Officer j*************@**i.com ********2852
Madison Neil
Customer Service Representative m***********@**i.com ********6808
Rhyannon Ruiz
Customer Service Representative r************@**i.com ********4085
Donna Villacorta
Customer Service Representative CSR... d***************@**i.com ********3385
Awe Life
Customer Service Representative a*******@**i.com ********4719
Mark Catalan
Customer Service Specialist m***********@**i.com ********1146
Gareth Kung
Global Chief Financial Officer... g**********@**i.com ********5259
Carl Egbuhuzo
Customer Service Representative c************@**i.com ********3268
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Products & Technologies used at VXI Global Solutions, LLC

Technology Stack used at VXI GLOBAL SOLUTIONS, LLC
Billing Broadband Communication Customer service Internet Operations Troubleshooting Infrastructure Quality assurance Collaboration Telephony Staffing Database Compliance B2b Payroll Voice Windows Client service Presence
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Products used at VXI GLOBAL SOLUTIONS, LLC
Aws Pass Teamwork Microsoft project Powerpoint Director Excel Outlook Word Microsoft word Microsoft office Messaging Scout Intranet Next Safe Root Chrome Internet explorer Dynamics ax
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Frequently asked questions about VXI Global Solutions, LLC

  1. What does VXI GLOBAL SOLUTIONS, LLC's do?
    VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the worlds most-respected brands. VXI is...
  2. What are VXI Global Solutions, LLC's specialities?
    Operations management , Customer interaction services , Digital , Omnichannel support , Cx consulting , Customer experience management , Nps management , Bpo , Ito , Product development , Embedded solutions , Outsourcing , Offshoring , Customer care , Cx , Customer experience , Call center , Agents
  3. What is VXI GLOBAL SOLUTIONS, LLC's industry?
    Vxi global solutions, llc operates in Outsourcing/offshoring industry.
  4. What is VXI GLOBAL SOLUTIONS, LLC's HQ phone number?
    Vxi global solutions, llc's HQ Phone number is +1 213-637-1300
  5. What is VXI GLOBAL SOLUTIONS, LLC's revenue?
    Vxi global solutions, llc's revenue is 1b+
  6. What is VXI GLOBAL SOLUTIONS, LLC's company size?
    Vxi global solutions, llc's has 10000+ people working.
  7. What is VXI GLOBAL SOLUTIONS, LLC's official website?
    www.vxi.com is official website of Vxi global solutions, llc.