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Capita Customer Management Logo

Capita Customer Management

Outsourcing/Offshoring

  • Revenue 1B+
  • Size 10000+
  • HQ Contact
  • Website capitacustomermanagement.co.uk

Customer management is a major part of what you do. At Capita, its all we do. Working with household names including O2, British Gas, William Hill, DWP and the National Trust, we manage the whole customer journey and product lifecycle, across all channels. Weve built our success on: Understanding your market and your customers Genuinely transforming clients customer management operations in fact, we guarantee it Having the right people in the right locations Insight-led innovation Being part of Capita plc, the UKs leading business process outsourcing (BPO) and professional services company By doing what we do best attracting, retaining and looking after your customers - we leave you free to focus on what you do best View More

Specialities
Customer Management Outsourced customer service... Outsourcing services Transformational Outsourcing Customer Service Contact Centre services... Contact Centre Outsourcing... Call Centre services... Call Centre Outsourcing... Customer retention View More

People working in Capita Customer Management

Tracy Evans
Service Improvement Manager T**********@*************************co.uk ********6362
Steven Watson
CIO S************@*************************co.uk ********6596
Ian Chapman
Head of Portfolio North... I**********@*************************co.uk ********6212
Tarnya Cmgr
Head of Quality Assurance... T**********@*************************co.uk ********2693
Stuart Moore
Head of Delivery Client... S***********@*************************co.uk ********0789
Claire Mcipd
Head of HR C***********@*************************co.uk ********2341
Tarnya Cmgr
Head of Quality Assurance... T**********@*************************co.uk ********6228
Tarnya Cmgr
Head of Quality Assurance... T**********@*************************co.uk ********4871
Tarnya Cmgr
Head of Quality Assurance... T**********@*************************co.uk ********5571
Patricia Rees
Director of Trading Services... P************@*************************co.uk ********8490
Patricia Rees
Director of Trading Services... P************@*************************co.uk ********1439
Patricia Stott
Director of Trading Services... P*************@*************************co.uk ********9360
Andrew Moore
Business Intelligence Director A***********@*************************co.uk ********7299
Patricia Rees
Director of Trading Services... P************@*************************co.uk ********8604
Joanne Hadley
Divisional Governance Director j************@*************************co.uk ********4333
Patricia Rees
Director of Trading Services... P************@*************************co.uk ********8611
Neil Jenkins
Programme Director N***********@*************************co.uk ********6023
Kelly Cmgr
Project Manager K*********@*************************co.uk ********4882
Myles Christian
Team Manager O2 M**************@*************************co.uk ********3192
Kirsty Schofield
Telephony Platform Specialist K***************@*************************co.uk ********6954
Kelly Cmgr
Project Manager K*********@*************************co.uk ********2398
Ian Harrison
Senior Project Manager I***********@*************************co.uk ********8004
Mohammed Yusuf
Tax Officer M*************@*************************co.uk ********8438
Oliver Frith
Client Relationship Manager CSA... O***********@*************************co.uk ********1240
Andrew Kenyon
Forecast Planning Manager A************@*************************co.uk ********3669
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Products & Technologies used at Capita Customer Management

Technology Stack used at CAPITA CUSTOMER MANAGEMENT
Broadband Collaboration Communication Customer service Link Mobile Online video Nginx Digicert
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Products used at CAPITA CUSTOMER MANAGEMENT
Amazon connect Access Animate Beacon Board Chrome Chromium Drupal Gos Links Max Next Origin Safari Workplace
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Frequently asked questions about Capita Customer Management

  1. What does CAPITA CUSTOMER MANAGEMENT's do?
    Customer management is a major part of what you do. At Capita, its all we do. Working with household names including O2, British Gas, William Hill, DWP and the National Trust, we manage the whole customer journey and product lifecycle, across all channels. Weve built our success on: Understanding your market and your customers Genuinely transforming clients customer management operations...
  2. What are Capita Customer Management's specialities?
    Customer management , Outsourced customer service , Outsourcing services , Transformational outsourcing , Customer service , Contact centre services , Contact centre outsourcing , Call centre services , Call centre outsourcing , Customer retention
  3. What is CAPITA CUSTOMER MANAGEMENT's industry?
    Capita customer management operates in Outsourcing/offshoring industry.
  4. What is CAPITA CUSTOMER MANAGEMENT's revenue?
    Capita customer management's revenue is 1b+
  5. What is CAPITA CUSTOMER MANAGEMENT's company size?
    Capita customer management's has 10000+ people working.
  6. What is CAPITA CUSTOMER MANAGEMENT's official website?
    www.capitacustomermanagement.co.uk is official website of Capita customer management.